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To apply please send a resume and cover letter to Grace Wildenhaus, Associate Director of Refugee Resettlement: gwildenhaus@cccnmo.org

Catholic Charities is seeking a refugee case manager to join our resettlement services team. Download the complete job description: Refugee Case Manager Job Description

With support from the Associate Director of Refugee Resettlement Programs, ensure required direct services are provided to refugee, SIV, asylee and other grant-qualified clients by providing, organizing, and coordinating specific case management services.

Fluency in Arabic or Burmese or Karenni strongly preferred.

Essential Duties and Responsibilities

Provide all case management services, including:

• Maintain complete and accurate documentation, including paperwork, records, and case notes as required by specific grants
• Complete reception and placement requirements for new refugee arrivals assigned to caseload within the timeframes outlined by the R&P grant
• Ensure that all initial orientation and emergency services are delivered to clients
• Conduct mental health assessment of all newly arrived adult refugees, and as necessary, with client consent
• Ensure services offered by other community and government agencies are provided
• Provide, organize, and/or coordinate initial appointments for clients
• Provide, organize, and/or coordinate initial transportation for clients
• Provide interpretation for clients who speak languages of which the staff is fluent and coordinate translation services for clients who do not speak the same languages as the staff
• Make referrals to additional or complementary services for clients from other community agencies and follow up, serving as a liaison between service provider and client as necessary
• Help clients develop self-sufficiency plans to address barriers and set goals
• Maintain consistent communication with clients on active caseload and follow up on goal progress
• Monitor client service plans and follow up with clients as outlined by grant requirements
• Work with volunteers and interns to delegate appropriate case management tasks
• Refer clients to DOJ staff for immigration services
• Assist with outreach to clients to engage them in relevant programming, as appropriate
• Perform other duties as assigned

Download the complete job description: Refugee Case Manager Job Description