Career Opportunity: Refugee Case Manager

To apply please send a resume and cover letter to Grace Wildenhaus, Associate Director of Refugee Resettlement:

Catholic Charities is seeking a refugee case manager to join our resettlement services team. Download the complete job description: Refugee Case Manager Job Description

With support from the Associate Director of Refugee Resettlement Programs, ensure required direct services are provided to refugee, SIV, asylee and other grant-qualified clients by providing, organizing, and coordinating specific case management services.

Fluency in Arabic or Burmese or Karenni strongly preferred.

Essential Duties and Responsibilities

Provide all case management services, including:

  • Maintain complete and accurate documentation, including paperwork, records, and case notes as required by specific grants
  • Complete reception and placement requirements for new refugee arrivals assigned to caseload within the timeframes outlined by the R&P grant
  • Ensure that all initial orientation and emergency services are delivered to clients
  • Conduct mental health assessment of all newly arrived adult refugees, and as necessary, with client consent
  • Ensure services offered by other community and government agencies are provided
  • Provide, organize, and/or coordinate initial appointments for clients
  • Provide, organize, and/or coordinate initial transportation for clients
  • Provide interpretation for clients who speak languages of which the staff is fluent and coordinate translation services for clients who do not speak the same languages as the staff
  • Make referrals to additional or complementary services for clients from other community agencies and follow up, serving as a liaison between service provider and client as necessary
  • Help clients develop self-sufficiency plans to address barriers and set goals
  • Maintain consistent communication with clients on active caseload and follow up on goal progress
  • Monitor client service plans and follow up with clients as outlined by grant requirements
  • Work with volunteers and interns to delegate appropriate case management tasks
  • Refer clients to DOJ staff for immigration services
  • Assist with outreach to clients to engage them in relevant programming, as appropriate
  • Perform other duties as assigned

Download the complete job description: Refugee Case Manager Job Description